How to have your conversation data removed, for anyone who has messaged a Facebook Page, comment section, or website chat widget running on this platform.
Two ways to have your stored conversation history and profile removed immediately:
If you removed the app via Facebook's settings, Facebook gave you a confirmation code for that request. Enter it below to check its status.
Your stored conversation history, any profile details you shared during that conversation (name, phone number, preferences), your contact record in that business's Coqui inbox, and any active session tied to that conversation. If you are a business owner and you remove the Coqui app in Facebook, every Page access token you granted is deleted and those Pages are disconnected. See our Privacy Policy for the full detail on what we collect and how long it's normally kept.
This URL is registered as this app's Data Deletion Request Callback. It accepts Meta's automated signed_request POST callback (sent when a user removes the app via Facebook's own settings) at this same address; the content above is the human-readable instructions page shown to anyone who opens this URL directly in a browser.
If your situation doesn't fit either option above, email support@careervelocitybd.com, or reply to the Facebook Page or chat widget you originally contacted, and our team will follow up directly.